Privacy Policy

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1. Introduction: We are committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, and protect your information in connection with our visa-related services:

• Schengen Visa Slot Booking
• Schengen Visa Documentation Service
• Schengen Visa Full Service Package
   

By using our services, you agree to the practices outlined in this policy.

2. Data Protection Compliance: We fully comply with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Your personal information is handled lawfully, transparently, and securely. We implement appropriate technical and organizational measures to ensure your data remains confidential, protected, and used only for its intended purpose.

3. Information We Collect: We collect only the information necessary to deliver the services you have requested. This may include:

• Full name, date of birth, and passport details
• Contact information (email, phone number)
• Travel plans and supporting documents relevant to your visa application
   
• We do not collect unnecessary data or share your information with third parties, except where required by law.

4. Purpose of Data Use: Your information is used exclusively to assist with your Schengen visa application process, including:

• Booking visa appointments
• Reviewing and preparing documentation
• Providing full-service visa application support
   

5. Data Retention and Deletion: We retain your data only for as long as necessary to complete your visa application service. Upon your request, we will promptly delete your personal information from our systems after your appointment.

To request data deletion, simply contact us using the details below.

6. Refund Policy: We aim to provide transparent and fair service. Our refund policy is as follows:

• If we are unable to secure an appointment within the designated time frame, you are eligible for a 100% refund.
• Once an appointment is successfully booked, we cannot offer a refund.
• Documentation and full-service fees are non-refundable once the service has been initiated or delivered.
• We appreciate your understanding and commitment to our mutual responsibilities.

7. Visa Decision Disclaimer: Please note that visa decisions are made solely at the discretion of the relevant embassy or consulate. We provide support based on your profile and documentation, but we do not influence or guarantee the outcome of your visa application.

A visa refusal is not a reflection of our service, and we encourage all clients to carefully consider our recommendations before submission.